All items are made to order. Please allow 2-3 weeks for delivery.
DOMESTIC: Most domestic parcels ship Priority Mail (2-3 days) & First Class (2-5 days). Delivery confirmation is included.
INTERNATIONAL: International Parcels ship First Class International.
International customers please consider your country's customs/fees/duties/tariffs/taxes before ordering. Conscious Clothing is not responsible for any additional shipping/receiving fees.
>>NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES!<<
We want you to have the most enjoyable experience when ordering from us and receive a garment you will wear and treasure for years to come. We work hard to provide all the garment measurements so you can make the most informed choices and we always welcome any size and fit questions you may have!
When your garment reaches you and the fit is not quite right, we will happily do an exchange or alteration if possible. However, we do not accept returns. Please understand that your clothing is made for you when you order. This is part of a sustainable business model. We simply cannot afford to overproduce and our return policy helps deter shoppers from simply "trying on" and then returning, as is the way of the fast fashion culture.
We are also unable to accept or process exchanges on custom orders. This is because your unique garment is made to such specific measurements that it would be very difficult for us to incorporate it back into our stock.
We will not address unauthorized returned items without prior contact and approval. Please contact firstname.lastname@example.org about your exchange needs.
Exchanges will NOT be processed without a receipt or packing slip included in the package. We will complete the exchange and ship it within 2 weeks. You will receive a tracking number when it ships. We appreciate your patience and mindfulness in waiting the allotted 2 weeks rather than contacting us for an update.
All sales are FINAL. No Refunds.
If you have an issue with your order please contact us at email@example.com for review.
Any cancellation request MUST be made within 24 hours of placing your order. Please understand that when you place an order, we typically start cutting or dyeing within a day.