Do you do customization for sizing? What if I want to add pockets?
Custom orders, whether for size (inseam, shoulder seam, etc.) or for optional pockets, are available for a flat fee of $20. These types of requests can simply be added in the Notes section while you place your order. If there is a need for further clarification, the details can be worked out via email: firstname.lastname@example.org. PLEASE be aware that custom orders cannot be returned for exchange! We simply can’t realistically rotate custom pieces back into stock. Our team will correspond with your about your fit needs so you get the perfect piece the first time.
What if my clothing does not fit?
It happens! Returns are processed as exchanges only. Contact by email must be made within 3 days of receiving the order. All concerns regarding the fit, color, and/or quality of the order, as well as details of the exchange should be directed to email@example.com.
Items returned for exchange must arrive back in original condition (unwashed, unworn) within 10 days of arrival to the recipient. Exchanges cannot be processed without the original packing slip that comes in the package. Please allow at least 2 weeks for the exchange order to ship.
Customer is responsible for all related shipping fees.
What is your turn around time? When can I expect to receive my handmade garment?
Most items take about 2 weeks to dye, cut, sew, finish, and package. We typically begin cutting your order within a day after we receive it. Due to this, cancellations can only be processed within 24 hours of placing your order.
In high-volume seasons the turn around time can fluctuate. Feel free to communicate with us if you have any questions or concerns after the 2 week period.
What types of fabrics do you use?
We use the most sustainable fabrics we can find. All of our clothing is made from natural fibers such as cotton, linen, and hemp, and wool. We have recently introduced raw silk and tencel, which is made from cellulose pulp. We seek to source our materials from reputable facilities that practice business at the same ethical standards we do.
Hemp is one of the strongest fibers in the world and grows extremely fast in any kind of climate. It does not exhaust the soil, uses little water, and requires no pesticides or herbicides. With high moisture absorbency, high heat conductivity, and excellent abrasion resistance, the hemp fibers can be made into beautiful, comfortable and long lasting clothes. The more you wash them, the softer they get! No wonder it’s considered by many as the most versatile and sustainable plant on earth.
Linen fabrics are made with flax fibers. Flax is very similar to hemp in its growing and cultivating properties as well as its durability and wear. Linen fibers are 100% biodegradable, they produce little to no lint, and can be worn year round.
Organic cotton is an ecologically responsible and green fiber. Unlike conventional cotton, which uses more chemicals than any other crop, organic cotton is never genetically modified and does not use highly polluting agro-chemicals such as those found in pesticides, herbicides and many fertilizers. It is soft and gentle on your skin.
What kind of dyes do you use?
A few of our fabrics are hand-dyed in house using low impact dyes. These are fiber reactive dyes that use a soda ash fixer and will not fade with wash. However, while we can follow the same process from dyebath to dyebath, nature sometimes has other plans — variations can and will occur. Please wash hand-dyed garments separately in cold water for the first wash to avoid bleeding.
Also, keep in mind that the colors of the actual garment may be different than how they look in the photos, depending on your monitor settings, and whether the photo was taken in-studio or outside.
How do I care for my handmade garment?
Clothing can be hand-washed or machine washed on a gentle cycle with cold water to increase the dye and fabric longevity. Laying flat or hanging to dry is best, but machine drying is possible. As with all natural fibers, shrinking may occur, although all of our fabrics are pre washed to avoid shrinkage.
Where is your clothing made?
Our clothing is made in a beautiful, sunlit studio in the woods in Belmont, Michigan. Everything is made by people who live and raise families nearby. We have also recently partnered with a local production house in Lansing Michigan where a select few of our pieces are being produced. We believe this company holds true to our values as all of their workers are paid a living wage and sew in a sunlit facility here in Michigan.
Do you accept wholesale orders?
Yes! Please see the wholesale inquiry form found at the bottom of the website,
or e-mail firstname.lastname@example.org.